Tuesday, April 10, 2007

Who Measures the Measurers?

Received an e-mail on NASCOE's support of Sen. Thune's S.944, which basically says: USDA can't close any field offices until it reviews the operations at the headquarters offices and implement changes there.

The Farm Service Agency and its predecessor have long had a system for measuring the work done in each office (mostly in terms of numbers of forms pushed) in order to allocate dollars and staff among the States and counties. (My impression, for what's it's worth, is that the system worked relatively well. This may be a slur on the old Soil Conservation service but I believe they used to lack such a system, perhaps partially because some of their funds come from local soil and water conservation districts and part from the Feds.) But it's never had a true system for measuring work at the national level. So there's always a tension: an operative in the local county office sees the instructions and systems coming into the office that were created by some faceless bureaucrats in DC. If they're defective the operative is caught between an upset farmer and obedience to instructions. Comes a proposed reduction in staffing and offices and there's the entirely reasonable suspicion that the field comes out on the short end of the stick.

It all goes back to the Bible: it's so much easier to measure the beam in the other's eye than the mote in yours (or is it vice versa).

Someday I may write about the Government Performance Results Act of 1993 but today I close down blogging for the rest of the week. I'll be back Sunday or Monday.

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